Data deletion instructions

WizzRide Technologies Private Limited · Siliguri, West Bengal, India · Last updated 6 November 2026

WizzRide uses its support messaging tool to read and reply to messages and comments that customers send to WizzRide on WhatsApp, Facebook Messenger, Facebook Page comments, Instagram Direct and Instagram comments. This page explains what we keep and how to ask us to delete it.

What we keep

• Your name and profile ID as shown by WhatsApp, Facebook or Instagram, and your phone number if you messaged us on WhatsApp.
• The messages and comments you sent to WizzRide, our replies, and any photos or files you shared with us.
• Notes our support team adds to help with your booking.

We use this only to answer your questions and help with your WizzRide bookings. We do not sell it or share it with advertisers.

How to ask for deletion

1. Email customersupport@wizzride.com with the subject Delete my data. Include the phone number, Facebook name or Instagram username you used to contact us.
2. Or send the message DELETE MY DATA to WizzRide on the same WhatsApp number, Facebook Page or Instagram account you used.

We will delete your messages, comments, profile details and notes from our support tool within 30 days and confirm by email or on the same channel. Records we must keep by law, such as invoices for completed bookings, are kept only as long as the law requires.

Removing WizzRide's access on Facebook

You can also remove any app's access from your Facebook account under Settings & privacy → Settings → Apps and websites.

Questions: customersupport@wizzride.com · Privacy policy